When do we collect information?
We will obtain personal information from you when you complete a new members form, an online Membership form, joining our programs and/or through a class booking, we may also collect non-identifiable information about how you browse our website, using traffic tracking software, we may also collect your details by emails sent to Heat Circuits (Heat Personal Sport Coaching Services) or email newsletter / sign up information forms or New member form during location tours/visits.
What information do we collect?
The types of information we collect includes first and last name, e-mail address, phone number, fitness background and information related to your credit card details. Note that we do not store your credit card details on our web servers - this is securely stored with a third party, bank approved firm, whom we have contracted to collect payments in a passive manner.
How do we use this information?
We will use your personal information to provide you with the services, products or information that you have requested and for administration purposes. We may need to share your information with our service providers, associated organisations and agents for these purposes.
How do we protect personal information?
We use a secure server for hosting our website, in a facility used by dozens of multinational firms and also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
Will we disclose the information we collect to outside parties?
As indicated above, we may pass your information to our service providers, agents and associated organisations. We may also need to disclose your information if required to do so by law, in line with UAE privacy and data protection laws.
By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement. You also consent to our transferring your information to countries or jurisdictions which do not provide the same level of data protection as UAE, if necessary for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected, however observes your legal rights as per in UAE and cannot be held responsible for breaches of your constitutional, federal or other local / national rights.
Right of access
You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected.
If your personal details change, please help us to keep your information up to date by updating your profile on the Heat Circuits (Heat Personal Sport Coaching Services) Website, by notifying us at the above address.
We reserve the right to amend this privacy statement. If we do so, we will post notice of the change on our website and you will be deemed to have accepted such changes.